Last Updated: January 20, 2025
Who We Are
SeniorTravelAid.com is owned and operated by MAXD Collective Inc. This document explains how we handle your information and the terms of using our service. When we say "we," "us," or "our," we're referring to MAXD Collective Inc. and SeniorTravelAid.com.
User Consent
By using our website, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use our services.
Important Notice About Our Service
Our travel plans are created using artificial intelligence (AI) technology to provide helpful suggestions for your trips. It's important to understand that these plans are meant as a starting point for your travel planning. You should always verify all details, including prices, availability, and travel requirements, before making any bookings.
How We Limit Our Liability
MAXD Collective Inc. provides travel suggestions generated by AI automation. These recommendations are intended to assist you in planning your trips but are not a substitute for professional advice or thorough research. We are not responsible for any travel arrangements you make based on our recommendations. This includes the accuracy of pricing, availability of hotels or activities, changes in travel conditions, or any personal injury or loss related to travel.
As this is a free service, MAXD Collective Inc. assumes no financial liability for any claims arising from the use of our service. Users should verify all details independently before making any bookings.
Information We Collect
When you use our website, we collect information you choose to share with us. This includes basic information like your name and email address when you fill out our travel planning form. We also collect your travel preferences and requirements to create your personalized travel plan.
How We Use Your Information
We use your information to create personalized travel recommendations and improve our service. Our website currently uses various technologies and services, including but not limited to Webflow for hosting, Zapier for automation processes, and OpenAI technology to generate travel plans. We reserve the right to change, update, or add other technology services and programs as needed to maintain and improve our service. While we take steps to protect your information across all platforms we use, please understand that data sent over the internet cannot be guaranteed as 100% secure.
Data Processing and Third-Party Services
When you submit information through our website, it is processed through various third-party services including, but not limited to, Zapier for automation and OpenAI/ChatGPT for travel plan generation. Your information may be shared with these and other similar services as needed to provide our travel planning service. While we carefully select our technology partners, you acknowledge that your information will be processed through these third-party services as part of the automated travel planning process.
Cookies and Website Operations
Our website utilizes technical features and cookies through its platform (Webflow) to ensure proper functionality. Cookies are small text files stored on your device during your visit to our website. They assist with website operations and enhance functionality. You can manage or delete cookies at any time through your browser settings.
Affiliate Marketing
We partner with travel companies through affiliate links. If you choose to book through these links, we may earn a small commission at no extra cost to you. However, we strongly encourage you to carefully review each travel company’s booking policies, terms, and conditions before making any reservations.
We are not responsible for any travel arrangements, cancellations, changes, or issues that may arise from bookings made through our affiliate links. We are also not liable for any errors or discrepancies related to travel availability, prices, or conditions. All travel bookings are made directly by you with the respective travel company, and you are responsible for ensuring that all booking details meet your needs.
Your Privacy Rights
You have the right to know what information we have about you and to have this information corrected or deleted. You can also choose not to receive communications from us. For any privacy-related questions, please contact us at info@seniortravelaid.com.
Understanding AI-Generated Travel Plans
Our service uses artificial intelligence to create travel recommendations based on the information you provide. Please understand that:
- The suggestions are created by computer algorithms, not human travel agents. While we strive for accuracy, conditions, prices, and availability can change. You should always verify the current situation before making any travel arrangements.
- Your travel plan is generated in real-time and may differ each time you use the service. The recommendations are based on available data and trends but may not reflect last-minute changes or local events.
- Please note that while AI technology strives to provide accurate and helpful travel recommendations, it cannot account for unforeseen events such as natural disasters, emergencies, or last-minute changes in travel conditions. We recommend verifying all details and staying informed of any potential disruptions before finalizing your plans.
Booking Assistance and Consulting Services
From time to time, we may provide guidance to help you navigate booking websites and use our affiliate links. This assistance is purely instructional in nature. You understand that all bookings are made directly by you using your own computer and payment methods. We do not process any payments, make bookings on your behalf, or store any of your payment information. While we may walk you through the booking process, you remain solely responsible for all booking decisions and transactions. For extended assistance or detailed consulting services, we may charge a consulting fee, which will be clearly communicated and agreed upon in advance. Regardless of whether our assistance is provided free of charge or for a consulting fee, any guidance provided does not constitute travel agency services, and we are not liable for any issues that may arise from bookings made while receiving our assistance.
Your Responsibilities
When using our service, you agree to:
Verify all travel information independently before booking. This includes checking current prices, availability, and travel requirements. You are responsible for ensuring all suggestions match your physical capabilities and preferences. We recommend obtaining appropriate travel insurance and researching local conditions before your trip.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with a new "Last Updated" date at the top.
Additional Legal Information
If you're accessing our website from outside Canada, please note that different privacy laws may apply in your location. We follow Canadian privacy laws (PIPEDA) and respect international privacy regulations where applicable.
Our service is intended for adults over 18 years of age. If minors use our site, they must do so with parental or guardian supervision. We do not knowingly collect information from minors.
Contact Us
If you have any questions about this policy or our service, please email us at info@seniortravelaid.com.
